At ChillersGreen, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website (www.chillersgreen.ie), booking services, or engaging with us online or offline.
Information We Collect
We may collect the following types of information:
- Personal details (name, email address, phone number) provided through booking forms, contact forms, or event enquiries.
- Payment details (processed securely by our third-party payment providers).
- Technical information (IP address, browser type, device information, and cookies).
- Communication records when you contact us by email, phone, or social media.
How We Use Your Information
We use your information to:
- Provide and manage reservations, bookings, and event enquiries.
- Communicate with you regarding your bookings, events, or general queries.
- Improve our website, services, and customer experience.
- Send you marketing updates or promotions (only if you have consented).
- Comply with legal obligations.
Sharing Your Information
We do not sell your personal data. We may share it with trusted third parties who help us deliver our services, including:
- Payment processors and booking platforms.
- IT service providers and website hosts.
- Marketing and advertising partners (only where you have consented).
All third parties are required to keep your information secure and use it only for the purposes we specify.
Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law (e.g., tax and accounting obligations).
Your Data Protection Rights
As a user in the EU, you have the following rights under GDPR:
- The right to access the personal data we hold about you.
- The right to correct any inaccurate or incomplete data.
- The right to request deletion of your personal data (where legally permitted).
- The right to restrict or object to processing.
- The right to data portability.
To exercise any of these rights, please contact us using the details below.
Security of Your Data
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.
Cookies
Our website uses cookies to enhance your browsing experience. For more details, please see our Cookies Policy.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. Please check this page regularly for updates.
Contact Us
ChillersGreen
St Stephen’s Green, Dublin 2, Ireland
Email: info@chillersgreen.ie
